Privacy Policy

Effective Date: January 1, 2025

Website: https://www.igrafics.com

Igrafics ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1 Information We Collect

We may collect the following types of information:

Personal Information

When you fill out a form, schedule a call, request a quote, or use our services, we may collect:

  • Name
  • Email address
  • Phone number
  • Business name
  • Website URL
  • Billing information (if applicable)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visit
  • Referring website

This information helps us improve our website and marketing efforts.

2 How We Use Your Information

We use the information we collect to:

  • Provide and manage our services
  • Respond to inquiries and support requests
  • Send important service updates
  • Improve website performance and user experience
  • Process payments
  • Send marketing communications (you may opt out at any time)
  • Comply with legal obligations

3 Marketing Communications

By submitting your information through our website, you consent to receive communications from us via email, phone, or SMS. Message frequency varies but will typically not exceed 4 messages per month unless there is an active service or ongoing support conversation. Message and data rates may apply. You may opt out at any time by:

  • Clicking "unsubscribe" in emails
  • Replying STOP to SMS messages
  • Contacting us directly

SMS Communications & Opt-In

Igrafics offers SMS communication services to customers who voluntarily opt in through our website forms, scheduling pages, or other written consent methods.

By providing your mobile number and checking the consent box, you expressly agree to receive SMS messages from Igrafics that may include appointment reminders, service updates, account notifications, customer support messages, and occasional promotional offers.

Message frequency varies but typically does not exceed 4 messages per month unless there is an active service conversation.

Message and data rates may apply depending on your mobile carrier plan.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at [email protected] or 956-441-2623.

SMS consent is not shared with third parties or affiliates for marketing purposes.

4 Cookies and Tracking Technologies

We may use cookies, pixels, and similar tracking technologies (including Google Analytics and advertising platforms) to:

  • Analyze website traffic
  • Improve marketing performance
  • Track ad effectiveness

You can disable cookies in your browser settings.

5 How We Share Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who help us operate our business, such as:

  • Website hosting providers
  • CRM and automation platforms
  • Payment processors
  • Marketing and advertising platforms

These providers are required to keep your information secure.

Mobile Information Sharing

We do not sell, rent, or share mobile phone numbers or SMS consent data with third parties for marketing purposes. Mobile information will only be used for the specific purpose for which it was provided.

6 Data Security

We implement reasonable technical and organizational safeguards to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7 Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8 Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications

To exercise your rights, contact us using the information below.

9 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10 Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11 Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12 Contact Us

If you have any questions about this Privacy Policy, you may contact us at: